Refund policy

Due to the uniqueness of each individual item we do our upmost to describe and photograph all details and any imperfections on our product pages. If you require any additional photos or information please feel free to contact us before purchasing.

We offer a return or exchange policy on all items within 14 days of delivery. We can not, however, cover the delivery/postage cost of returning items and nor can we be liable for any breakages or items lost in return transit.

To be eligible for the return your item must be returned in the same condition as you received it.

To initiate a return please email leah@maddenandmchugh.com within 14 days of delivery. Please note you will be responsible for all return shipping costs (including taxes and duties for international orders). Please use a trackable shipping service with shipping insurance as we can not guarantee that we will receive your returned item. Once we have received and reviewed the item, we will send you an email to acknowledge receipt and advise if your return has been accepted. If your return is accepted then your refund will be processed back on to your original payment method within days.

Please contact leah@maddenandmchugh.com for any questions regarding returns.